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SAĞLIK ÇALIŞANLARINA YÖNELİK ŞİDDETİN MEDYAYA YANSIMALARININ METİN MADENCİLİĞİ YÖNTEMİYLE ANALİZİ

Year 2023, Issue: 59, 345 - 360, 22.11.2023
https://doi.org/10.30794/pausbed.1227935

Abstract

Günümüzün önemli iletişim kanallarından biri olan haberler, bireyleri bilgilendirebilmekte ve manipüle edebilmektedir. Türkiye'de sağlık sisteminde karşılaşılan önemli sorunlardan biri olan sağlıkta şiddetin toplumdaki yansımalarını ortaya koymak amacıyla bu çalışma kapsamında konuyla ilgili yapılan haberler detaylı bir şekilde incelenmiştir. Araştırmanın kapsamını Türkiye'de en yüksek tirajlı ilk beş gazeteye (Hürriyet, Sabah, Sözcü, Milliyet ve Posta) ait 946 haber oluşturmaktadır. Verilerin elde edilmesinde web madenciliği kullanılmıştır. Verilerin analizinde metin madenciliği yöntemi kullanılarak kelime bulutları, zaman grafikleri ve trigram oluşturulmuştur. Ayrıca manuel içerik analizi kullanılarak haberler bazı temel başlıklar altında sınıflandırılmıştır. Haber başlıklarında, özetlerinde ve içeriklerinde en sık kullanılan ortak kelimelerin “sağlık”, “şiddet”, “doktor” ve “hastane” olduğu belirlenmiştir. İçerik açısından bakıldığında sağlık hizmetlerinde şiddetin en çok hastane ve acil servislerde yaşandığı, şiddetin en çok hasta yakınları ve hastalardan kaynaklandığı, şiddete en çok maruz kalan grubun hekimler olduğu ve şiddetin genellikle hasta yakınları ile sonuçlandığı haberde vurgulanmıştır. Bu bulguların, politika oluşturma süreçlerinde önceliklendirilecek konuların doğru belirlenmesine katkı sağlaması açısından faydalı olacağı düşünülmektedir.

References

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Year 2023, Issue: 59, 345 - 360, 22.11.2023
https://doi.org/10.30794/pausbed.1227935

Abstract

References

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  • Kara, D., & Toygar, S. A. (2019). "Gender differences in attitudes toward sexual harassment of health care employees: A Turkish Case Study", Journal of Interpersonal Violence, 34/17, 3574-3591. https://doi.org/10.1177/0886260518815711
  • Li, P., Xing, K., Qiao, H., Fang, H., Ma, H., Jiao, M., . . . Gao, L. (2018). "Psychological violence against general practitioners and nurses in Chinese township hospitals: incidence and implications", Health and Quality of Life Outcomes, 16/1, 1-10. https://doi.org/10.1186/s12955-018-0940-9
  • Liu, J., Gan, Y., Jiang, H., Li, L., Dwyer, R., Lu, K., . . . Wang, C. (2019). "Prevalence of workplace violence against healthcare workers: a systematic review and meta-analysis", Occupational and Environmental Medicine, 76/12, 927-937. https://doi.org/10.1136/oemed-2019-105849
  • MA. (2021). Weekly Circulations. Media Agency. Retrieved August 11, 2021 from www.medyajans.com
  • Martinez, A. J. S. (2016). "Managing workplace violence with evidence-based interventions: a literature review", Journal of Psychosocial Nursing and Mental Health Services, 54/9, 31-36. https://doi.org/10.3928/02793695-20160817-05
  • McNamara, S. A. (2010). "Workplace violence and its effects on patient safety", AORN Journal, 92/6, 677-682. https://doi.org/10.1016/j.aorn.2010.07.012
  • Mento, C., Silvestri, M. C., Bruno, A., Muscatello, M. R. A., Cedro, C., Pandolfo, G., & Zoccali, R. A. (2020). "Workplace violence against healthcare professionals: A systematic review", Aggression and violent behavior, 51/, 1-8. https://doi.org/10.1016/j.avb.2020.101381
  • MH. (2012). Çalışan Güvenliği Genelgesi. Ankara, Turkey: Ministry of Health Retrieved from www.saglik.gov.tr/TR,3282/calisan-guvenligi-genelgesi-14052012.html
  • MI. (2012). Sağlık Çalışanlarına karşı İşlenen Suçların Soruşturulması Genelgesi. Ankara, Turkey: Ministry of Interior Retrieved from manisaism.saglik.gov.tr
  • Nowrouzi-Kia, B., Chai, E., Usuba, K., Nowrouzi-Kia, B., & Casole, J. (2019). "Prevalence of type II and type III workplace violence against physicians: A systematic review and meta-analysis", The International Journal of Occupational and Environmental Medicine, 10/3, 99-110. https://doi.org/10.15171/ijoem.2019.1573
  • Okuhara, T., Ishikawa, H., Okada, M., Kato, M., & Kiuchi, T. (2019). "Newspaper coverage before and after the HPV vaccination crisis began in Japan: a text mining analysis", BMC Public Health, 19/1, 1-15. https://doi.org/10.1186/s12889-019-7097-2
  • ON. (2011). Hasta ve Çalışan Güvenliğinin Sağlanmasına Dair Yönetmelik. Ankara, Turkey: Official Newspaper Retrieved from www.resmigazete.gov.tr/eskiler/2011/04/20110406-3.htm
  • ON. (2012b). Sağlık Çalışanlarına Yönelik Artan Şiddet Olaylarının Araştırılarak Alınması Gereken Önlemlerin Belirlenmesi Amacıyla Bir Meclis Araştırması Komisyonu Kurulmasına İlişkin Karar. Ankara, Turkey: Official Newspaper Retrieved from www.resmigazete.gov.tr/eskiler/2012/05/20120503-1.htm
  • Rafeea, F., Al Ansari, A., Abbas, E. M., Elmusharaf, K., & Zeid, M. S. A. (2017). "Violence toward health workers in Bahrain Defense Force Royal Medical Services’ emergency department", Open access emergency medicine: OAEM, 9/, 113. https://doi.org/10.2147/OAEM.S147982
  • Ray, M. M. (2007). "The dark side of the job: violence in the emergency department", Journal of Emergency Nursing, 33/3, 257-261. https://doi.org/10.1016/j.jen.2007.01.015
  • Richards, J. (2003). Management of Workplace Violence Victims. Geneva, Switzerland: WHO Retrieved from www.who.int
  • Schablon, A., Wendeler, D., Kozak, A., Nienhaus, A., & Steinke, S. (2018). "Prevalence and consequences of aggression and violence towards nursing and care staff in Germany—A survey", International Journal of Environmental Research and Public Health, 15/6, 1274-1292. https://doi.org/10.3390/ijerph15061274
  • Shafran-Tikva, S., Chinitz, D., Stern, Z., & Feder-Bubis, P. (2017). "Violence against physicians and nurses in a hospital: How does it happen? A mixed-methods study", Israel Journal of Health Policy Research, 6/1, 1-12. https://doi.org/10.1186/s13584-017-0183-y
  • Shafran-Tikva, S., Zelker, R., Stern, Z., & Chinitz, D. (2017). "Workplace violence in a tertiary care Israeli hospital-a systematic analysis of the types of violence, the perpetrators and hospital departments", Israel Journal of Health Policy Research, 6/1, 1-11. https://doi.org/10.1186/s13584-017-0168-x
  • Shea, T., Sheehan, C., Donohue, R., Cooper, B., & De Cieri, H. (2017). "Occupational violence and aggression experienced by nursing and caring professionals", Journal of Nursing Scholarship, 49/2, 236-243. https://doi.org/10.1111/jnu.12272
  • SN. (2021). TTB: Sağlık çalışanları için çıkarılan yasa şiddeti önlemiyor, saldırganı cesaretlendiriyor. Sözcü Newspaper. Retrieved April 17, 2021 from www.sozcu.com.tr/2021/saglik/ttb-saglik-calisanlari-icin-cikarilan-yasa-siddeti-onlemiyor-saldirgani-cesaretlendiriyor-6380038
  • Sotirovic, M. (2003). "How individuals explain social problems: The influences of media use", Journal of Communication, 53/1, 122-137. https://doi.org/10.1111/j.1460-2466.2003.tb03009.x
  • Stainback, K., Hearne, B. N., & Trieu, M. M. (2020). "COVID-19 and the 24/7 news cycle: Does COVID-19 news exposure affect mental health?", Socius, 6/1, 1-6. https://doi.org/10.1177/2378023120969339
  • Strickler, J. (2018). "Staying safe: Responding to violence against healthcare staff", Nursing2020, 48/11, 58-62. https://doi.org/10.1097/01.NURSE.0000545021. 36908.28
  • Şantaş, G., & Erdoğan, B. (2021). "Sağlık çalışanlarına yönelik şiddet haberlerinin içerik analizi ", Uluslararası Sağlık Yönetimi ve Stratejileri Araştırma Dergisi, 7/2, 308-317. https://dergipark.org.tr/en/pub/usaysad/issue/64697/988548
  • TMA. (2020). Sağlıkta Şiddet Yasası” Türk Tabipleri Birliği’nin Kazanımıdır. Turkish Medical Association. Retrieved August 15, 2020 from https://www.ttb.org.tr/haber_goster.php?Guid=89769254-7f21-11ea-bc5a-1802c1c4918a
  • Toraldo, D. M., Vergari, U., & Toraldo, M. (2015). "Medical malpractice, defensive medicine and role of the “media” in Italy", Multidisciplinary Respiratory Medicine, 10/1, 1-7. https://doi.org/10.1186/s40248-015-0006-3
  • USBLS. (2018). Injuries, illnesses, and fatalities. Washington, USA: U.S. Bureau of Labor Statistics Retrieved from www.bls.gov/iif
  • Vargas, L., Vélez-Grau, C., Camacho, D., Richmond, T. S., & Meisel, Z. F. (2021). "The permeating effects of violence on health services and health in Mexico", Journal of Interpersonal Violence, 0886260521990832. https://doi.org/10.1177/0886260521990832
  • Vargiu, E., & Urru, M. (2013). "Exploiting web scraping in a collaborative filtering-based approach to web advertising", Artif. Intell. Res., 2/1, 44-54. https://doi.org/10.5430/ air.v2n1p44
  • Vento, S., Cainelli, F., & Vallone, A. (2020). "Violence against healthcare workers: a worldwide phenomenon with serious consequences", Frontiers in Public Health, 8/, 541-546. https://doi.org/10.3389/fpubh.2020.570459
  • Volz, N. B., Fringer, R., Walters, B., & Kowalenko, T. (2017). "Prevalence of horizontal violence among emergency attending physicians, residents, and physician assistants", Western Journal of Emergency Medicine, 18/2, 213-218. https://doi.org/10.5811/westjem. 2016.10.31385
  • WHO. (2021). Definition and typology of “violence”. Geneva, Switzerland: World Health Organization Retrieved from www.who.int/violenceprevention/approach/definition/en
  • WMA. (2017). WMA Statement on Violence in the Health Sector by Patients and Those Close to Them. England: World Medical Association Retrieved from www.wma.net/
  • Wu, J.-C., Tung, T.-H., Chen, P. Y., Chen, Y.-L., Lin, Y.-W., & Chen, F.-L. (2015). "Determinants of workplace violence against clinical physicians in hospitals", Journal of Occupational Health, 57/6, 540-547. https://doi.org/10.1539/joh.15-0111-OA
  • Yağar, F., & Dökme, S. (2019). "Health Professionals and Mobbing", Journal of Health and Nursing Managment, 2/6, 12-129.
  • Zhang, S.-E., Liu, W., Wang, J., Shi, Y., Xie, F., Cang, S., . . . Fan, L. (2018). "Impact of workplace violence and compassionate behaviour in hospitals on stress, sleep quality and subjective health status among Chinese nurses: a cross-sectional survey", BMJ Open, 8/10, 1-8. https://doi.org/10.1136/bmjopen-2017-019373
Year 2023, Issue: 59, 345 - 360, 22.11.2023
https://doi.org/10.30794/pausbed.1227935

Abstract

References

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  • Li, P., Xing, K., Qiao, H., Fang, H., Ma, H., Jiao, M., . . . Gao, L. (2018). "Psychological violence against general practitioners and nurses in Chinese township hospitals: incidence and implications", Health and Quality of Life Outcomes, 16/1, 1-10. https://doi.org/10.1186/s12955-018-0940-9
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  • MA. (2021). Weekly Circulations. Media Agency. Retrieved August 11, 2021 from www.medyajans.com
  • Martinez, A. J. S. (2016). "Managing workplace violence with evidence-based interventions: a literature review", Journal of Psychosocial Nursing and Mental Health Services, 54/9, 31-36. https://doi.org/10.3928/02793695-20160817-05
  • McNamara, S. A. (2010). "Workplace violence and its effects on patient safety", AORN Journal, 92/6, 677-682. https://doi.org/10.1016/j.aorn.2010.07.012
  • Mento, C., Silvestri, M. C., Bruno, A., Muscatello, M. R. A., Cedro, C., Pandolfo, G., & Zoccali, R. A. (2020). "Workplace violence against healthcare professionals: A systematic review", Aggression and violent behavior, 51/, 1-8. https://doi.org/10.1016/j.avb.2020.101381
  • MH. (2012). Çalışan Güvenliği Genelgesi. Ankara, Turkey: Ministry of Health Retrieved from www.saglik.gov.tr/TR,3282/calisan-guvenligi-genelgesi-14052012.html
  • MI. (2012). Sağlık Çalışanlarına karşı İşlenen Suçların Soruşturulması Genelgesi. Ankara, Turkey: Ministry of Interior Retrieved from manisaism.saglik.gov.tr
  • Nowrouzi-Kia, B., Chai, E., Usuba, K., Nowrouzi-Kia, B., & Casole, J. (2019). "Prevalence of type II and type III workplace violence against physicians: A systematic review and meta-analysis", The International Journal of Occupational and Environmental Medicine, 10/3, 99-110. https://doi.org/10.15171/ijoem.2019.1573
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  • Ray, M. M. (2007). "The dark side of the job: violence in the emergency department", Journal of Emergency Nursing, 33/3, 257-261. https://doi.org/10.1016/j.jen.2007.01.015
  • Richards, J. (2003). Management of Workplace Violence Victims. Geneva, Switzerland: WHO Retrieved from www.who.int
  • Schablon, A., Wendeler, D., Kozak, A., Nienhaus, A., & Steinke, S. (2018). "Prevalence and consequences of aggression and violence towards nursing and care staff in Germany—A survey", International Journal of Environmental Research and Public Health, 15/6, 1274-1292. https://doi.org/10.3390/ijerph15061274
  • Shafran-Tikva, S., Chinitz, D., Stern, Z., & Feder-Bubis, P. (2017). "Violence against physicians and nurses in a hospital: How does it happen? A mixed-methods study", Israel Journal of Health Policy Research, 6/1, 1-12. https://doi.org/10.1186/s13584-017-0183-y
  • Shafran-Tikva, S., Zelker, R., Stern, Z., & Chinitz, D. (2017). "Workplace violence in a tertiary care Israeli hospital-a systematic analysis of the types of violence, the perpetrators and hospital departments", Israel Journal of Health Policy Research, 6/1, 1-11. https://doi.org/10.1186/s13584-017-0168-x
  • Shea, T., Sheehan, C., Donohue, R., Cooper, B., & De Cieri, H. (2017). "Occupational violence and aggression experienced by nursing and caring professionals", Journal of Nursing Scholarship, 49/2, 236-243. https://doi.org/10.1111/jnu.12272
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  • Şantaş, G., & Erdoğan, B. (2021). "Sağlık çalışanlarına yönelik şiddet haberlerinin içerik analizi ", Uluslararası Sağlık Yönetimi ve Stratejileri Araştırma Dergisi, 7/2, 308-317. https://dergipark.org.tr/en/pub/usaysad/issue/64697/988548
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  • Vargas, L., Vélez-Grau, C., Camacho, D., Richmond, T. S., & Meisel, Z. F. (2021). "The permeating effects of violence on health services and health in Mexico", Journal of Interpersonal Violence, 0886260521990832. https://doi.org/10.1177/0886260521990832
  • Vargiu, E., & Urru, M. (2013). "Exploiting web scraping in a collaborative filtering-based approach to web advertising", Artif. Intell. Res., 2/1, 44-54. https://doi.org/10.5430/ air.v2n1p44
  • Vento, S., Cainelli, F., & Vallone, A. (2020). "Violence against healthcare workers: a worldwide phenomenon with serious consequences", Frontiers in Public Health, 8/, 541-546. https://doi.org/10.3389/fpubh.2020.570459
  • Volz, N. B., Fringer, R., Walters, B., & Kowalenko, T. (2017). "Prevalence of horizontal violence among emergency attending physicians, residents, and physician assistants", Western Journal of Emergency Medicine, 18/2, 213-218. https://doi.org/10.5811/westjem. 2016.10.31385
  • WHO. (2021). Definition and typology of “violence”. Geneva, Switzerland: World Health Organization Retrieved from www.who.int/violenceprevention/approach/definition/en
  • WMA. (2017). WMA Statement on Violence in the Health Sector by Patients and Those Close to Them. England: World Medical Association Retrieved from www.wma.net/
  • Wu, J.-C., Tung, T.-H., Chen, P. Y., Chen, Y.-L., Lin, Y.-W., & Chen, F.-L. (2015). "Determinants of workplace violence against clinical physicians in hospitals", Journal of Occupational Health, 57/6, 540-547. https://doi.org/10.1539/joh.15-0111-OA
  • Yağar, F., & Dökme, S. (2019). "Health Professionals and Mobbing", Journal of Health and Nursing Managment, 2/6, 12-129.
  • Zhang, S.-E., Liu, W., Wang, J., Shi, Y., Xie, F., Cang, S., . . . Fan, L. (2018). "Impact of workplace violence and compassionate behaviour in hospitals on stress, sleep quality and subjective health status among Chinese nurses: a cross-sectional survey", BMJ Open, 8/10, 1-8. https://doi.org/10.1136/bmjopen-2017-019373

ANALYSIS OF THE REFLECTIONS OF VIOLENCE AGAINST HEALTHCARE WORKERS IN THE MEDIA USING TEXT MINING METHOD

Year 2023, Issue: 59, 345 - 360, 22.11.2023
https://doi.org/10.30794/pausbed.1227935

Abstract

One of the important communication channels today, news can inform and manipulate individuals. In order to reveal the public reflections of violence in health care, which is one of the important problems encountered in the health system in Turkey, the news on the subject were examined in detail within this study. The scope of the research consists of 946 news reports from the top five newspapers with the highest circulation (Hürriyet, Sabah, Sözcü, Milliyet and Posta). Web mining was used to obtain the data. In the analysis of the data, word clouds, time graphs and trigram were created using text mining method. In addition, using manual content analysis, the news reports were classified under some basic headings. It was determined that the most frequently used common words in the news headlines, abstracts and contents were "health", "violence", "doctor" and "hospital". When examined in terms of content, it was emphasized in the news that violence in health care occurred mostly in hospitals and emergency departments, violence was committed mostly by patient relatives and patients, the group most exposed to violence was physicians, and violence usually resulted in injury. It is thought that these findings will be beneficial in terms of contributing to the accurate determination of the issues to be prioritized in policy-making processes.

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There are 64 citations in total.

Details

Primary Language English
Subjects Finance
Journal Section Research Article
Authors

Sema Dökme 0000-0003-0298-7534

Ceren Türkdoğan Görgün 0000-0002-8832-1356

Çağdaş Erkan Akyürek 0000-0001-8915-3406

Early Pub Date November 22, 2023
Publication Date November 22, 2023
Acceptance Date September 29, 2023
Published in Issue Year 2023 Issue: 59

Cite

APA Dökme, S., Türkdoğan Görgün, C., & Akyürek, Ç. E. (2023). ANALYSIS OF THE REFLECTIONS OF VIOLENCE AGAINST HEALTHCARE WORKERS IN THE MEDIA USING TEXT MINING METHOD. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi(59), 345-360. https://doi.org/10.30794/pausbed.1227935
AMA Dökme S, Türkdoğan Görgün C, Akyürek ÇE. ANALYSIS OF THE REFLECTIONS OF VIOLENCE AGAINST HEALTHCARE WORKERS IN THE MEDIA USING TEXT MINING METHOD. PAUSBED. November 2023;(59):345-360. doi:10.30794/pausbed.1227935
Chicago Dökme, Sema, Ceren Türkdoğan Görgün, and Çağdaş Erkan Akyürek. “ANALYSIS OF THE REFLECTIONS OF VIOLENCE AGAINST HEALTHCARE WORKERS IN THE MEDIA USING TEXT MINING METHOD”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, no. 59 (November 2023): 345-60. https://doi.org/10.30794/pausbed.1227935.
EndNote Dökme S, Türkdoğan Görgün C, Akyürek ÇE (November 1, 2023) ANALYSIS OF THE REFLECTIONS OF VIOLENCE AGAINST HEALTHCARE WORKERS IN THE MEDIA USING TEXT MINING METHOD. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 59 345–360.
IEEE S. Dökme, C. Türkdoğan Görgün, and Ç. E. Akyürek, “ANALYSIS OF THE REFLECTIONS OF VIOLENCE AGAINST HEALTHCARE WORKERS IN THE MEDIA USING TEXT MINING METHOD”, PAUSBED, no. 59, pp. 345–360, November 2023, doi: 10.30794/pausbed.1227935.
ISNAD Dökme, Sema et al. “ANALYSIS OF THE REFLECTIONS OF VIOLENCE AGAINST HEALTHCARE WORKERS IN THE MEDIA USING TEXT MINING METHOD”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 59 (November 2023), 345-360. https://doi.org/10.30794/pausbed.1227935.
JAMA Dökme S, Türkdoğan Görgün C, Akyürek ÇE. ANALYSIS OF THE REFLECTIONS OF VIOLENCE AGAINST HEALTHCARE WORKERS IN THE MEDIA USING TEXT MINING METHOD. PAUSBED. 2023;:345–360.
MLA Dökme, Sema et al. “ANALYSIS OF THE REFLECTIONS OF VIOLENCE AGAINST HEALTHCARE WORKERS IN THE MEDIA USING TEXT MINING METHOD”. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, no. 59, 2023, pp. 345-60, doi:10.30794/pausbed.1227935.
Vancouver Dökme S, Türkdoğan Görgün C, Akyürek ÇE. ANALYSIS OF THE REFLECTIONS OF VIOLENCE AGAINST HEALTHCARE WORKERS IN THE MEDIA USING TEXT MINING METHOD. PAUSBED. 2023(59):345-60.