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Bir Güven Araştırması: “Hayat Eve Sığar” Uygulaması

Year 2021, Volume: 3 Issue: 2, 153 - 158, 30.06.2021

Abstract

Amaç: Covid-19 pandemisi hiç şüphesiz dünyayı en çok etkileyen ve en çok bulaşan salgınlardan biridir. Pandeminin seyrini izlemek ve yayılmasını kontrol altına almak için alınan önlemlerden biri de mobil uygulamalardır. Covid-19 için geliştirilen mobil uygulamalar faydalarının yanında gizlilik ve güvenlik sorunlarını da beraberinde getirmiştir. Türkiye Cumhuriyeti Sağlık Bakanlığı tarafından Covid-19 yayılımının seyrini izlemek için “Hayat Eve Sığar” adlı mobil uygulama geliştirilmiştir. Bu çalışmada, uygulamayı kullanan vatandaşların uygulamanın mahremiyetine ve güvenliğine yönelik görüşlerinin belirlenmesi amaçlanmıştır.
Gereç ve Yöntem: Araştırmaya 392 gönüllü katılmıştır. Katılımcılara 10 Eylül 2020 - 30 Ocak 2021 tarihleri arasında sosyal ve demografik özellikler ile uygulamaya yönelik görüşlerinin incelendiği bir anket uygulanmıştır.
Bulgular ve Sonuç: Araştırmanın bulgularına göre Hayat Eve Sığar mobil uygulamasını kadınlar (%64,5) erkeklere göre (%35,5) daha fazla kullanmaktadır. Uygulama kullanıcılarının %60'ı uygulamaya güven duymaktadır. Kullanıcıların duydukları güvenin en önemli nedeni ise uygulamanın devlet tarafından geliştirilmiş olmasıdır. Kullanıcıların %78'i uygulama özel bir kurum tarafından geliştirilmiş olsaydı uygulamaya güvenmeyeceklerini belirtmiştir. Sonuç olarak katılımcılar, Covid-19 gibi bir pandemi olmasaydı kişisel veri toplayan bir uygulama kullanmayacaklarını bildirmiştir. Ayrıca, mobil uygulamalar vasıtasıyla toplanan kişisel verilerin gizlilik ve güvenliğine yönelik ülkemizdeki mevzuat eksiği dikkat çeken bir diğer husustur.

References

  • Ahmed, N., Michelin, R. A., Xue, W., Ruj, S., Malaney, R., Kanhere, S. S. & Jha, S. K. (2020). A Survey Of COVID-19 Contact Tracing Apps. IEEE Access, 8, 134577-134601.
  • Azad, M. A., Arshad, J., Akmal, S. M. A., Riaz, F., Abdullah, S., Imran, M., & Ahmad, F. (2020). A First Look at Privacy Analysis of COVID-19 Contact Tracing Mobile Applications. IEEE Internet of Things Journal.
  • Bassi, A., Arfin, S., John, O., & Jha, V. (2020). An Overview Of Mobile Applications (Apps) To Support The Coronavirus Disease 2019 Response İn India. Indian Journal of Medical Research, 151(5), 468.
  • Chan, E. Y., & Saqib, N. U. (2021). Privacy Concerns Can Explain Unwillingness To Download And Use Contact Tracing Apps When COVID-19 Concerns Are High. Computers in Human Behavior, 119, 106718.
  • Danquah LO, Hasham N, MacFarlane M, Conteh FE, Momoh F, Tedesco AA, et al. Use Of A Mobile Application For Ebola Contact Tracing And Monitoring İn Northern Sierra Leone: A Proof-Of-Concept Study. BMC Infect Dis 2019; 19; doi:10.1186/s12879-019-4354-z.
  • Deloitte, Yeni Nesil Teknolojilerin COVID-19 Mücadelesindeki Önemi – Ülke Örnekleri, Nisan 2020
  • Fox, G., Clohessy, T., van der Werff, L., Rosati, P., & Lynn, T. (2021). Exploring The Competing İnfluences Of Privacy Concerns And Positive Beliefs On Citizen Acceptance Of Contact Tracing Mobile Applications. Computers in Human Behavior, 121, 106806.
  • Hassandoust, F., Akhlaghpour, S., & Johnston, A. C. (2021). Individuals’ Privacy Concerns And Adoption Of Contact Tracing Mobile Applications İn A Pandemic: A Situational Privacy Calculus Perspective. Journal of the American Medical Informatics Association, 28(3), 463-471.
  • Memorandum, E. Privacy Amendment (Public Health Contact Information) Bill 2020.
  • OECD, (2020), OECD Policy Responses to Coronavirus (COVID-19), Ensuring Data Privacy As We Battle COVID-19, https://www.oecd.org/coronavirus/policy-responses/ensuring-data-privacy-as-we-battle-covid-19-36c2f31e/ , Erişim Tarihi: 29.07.21
  • Oldeweme, A., Märtins, J., Westmattelmann, D., & Schewe, G. (2021). The Role Of Transparency, Trust, And Social İnfluence On Uncertainty Reduction İn Times Of Pandemics: Empirical Study On The Adoption Of COVID-19 Tracing Apps. Journal of medical Internet research, 23(2), e25893.
  • Ramakrishnan, A. M., Ramakrishnan, A. N., Lagan, S., & Torous, J. (2020). From Symptom Tracking to Contact Tracing: A Framework to Explore and Assess COVID-19 Apps. Future Internet, 12(9), 153.
  • Ranisch R., Nijsingh N., Ballantyne A., Buyx A., Friedrich O. , Hendl T., Hurst S., Marckmann G., Munthe C., Wild V., (2020), Ethics Of Digital Contact Tracing Apps For The Covid-19 Pandemic Response, Kompetenznetz Public Health zu COVID-19, 294202,
  • Schwind JS, Wolking DJ, Brownstein JS, Mazet JA, Smith WA, Smith WA. Evaluation Of Local Media Surveillance For İmproved Disease Recognition And Monitoring İn Global Hotspot Regions. PLoS One 2014; 9 : e110236.
  • T.C Sağlık Bakanlığı, 2021 https://hayatevesigar.saglik.gov.tr/HES.pdf
  • T.C Sağlık Bakanlığı, 2021 https://hayatevesigar.saglik.gov.tr/hes.html, Erişim Tarihi: 10.06.21

A Study of Trust: The Application of “Hayat Eve Sığar”

Year 2021, Volume: 3 Issue: 2, 153 - 158, 30.06.2021

Abstract

Objective: Covid-19 pandemic is without any doubt one of the most infectious and most contagious outbreaks in the world. Mobile application is one of the measures taken to monitor the course of and to control the spread of the pandemic. The mobile applications developed for Covid-19 have brought the problems of privacy and security in addition to their benefits. The mobile application called “Hayat Eve Sığar” was developed by the Ministry of Health of the Republic of Turkey to monitor the course of Covid-19 spread. In this study, it is aimed to determine the opinions of citizens using the application towards the privacy and the security of the application.
Materials and Methods: 392 volunteers were participated in the study. A questionnaire was applied to the participants between September 10, 2020 - January 30, 2021, examining their social and demographic characteristics and opinions towards application.
Results and Conclusion: According to the findings of the study, women (64.5%) use Hayat Eve Sığar mobile application more than men (35.5%). 60% of the users trust the application. The most important reason for the trust is that the application was developed by the state. 78% of the users stated that they would not trust the application if it had been developed by a private institution. As a result, the participants reported that they would not use an application that collects personal data if it were not for a pandemic such as Covid-19. In addition, the lack of legislation in Turkey regarding the privacy and security of personal data collected through mobile applications is another striking issue.

References

  • Ahmed, N., Michelin, R. A., Xue, W., Ruj, S., Malaney, R., Kanhere, S. S. & Jha, S. K. (2020). A Survey Of COVID-19 Contact Tracing Apps. IEEE Access, 8, 134577-134601.
  • Azad, M. A., Arshad, J., Akmal, S. M. A., Riaz, F., Abdullah, S., Imran, M., & Ahmad, F. (2020). A First Look at Privacy Analysis of COVID-19 Contact Tracing Mobile Applications. IEEE Internet of Things Journal.
  • Bassi, A., Arfin, S., John, O., & Jha, V. (2020). An Overview Of Mobile Applications (Apps) To Support The Coronavirus Disease 2019 Response İn India. Indian Journal of Medical Research, 151(5), 468.
  • Chan, E. Y., & Saqib, N. U. (2021). Privacy Concerns Can Explain Unwillingness To Download And Use Contact Tracing Apps When COVID-19 Concerns Are High. Computers in Human Behavior, 119, 106718.
  • Danquah LO, Hasham N, MacFarlane M, Conteh FE, Momoh F, Tedesco AA, et al. Use Of A Mobile Application For Ebola Contact Tracing And Monitoring İn Northern Sierra Leone: A Proof-Of-Concept Study. BMC Infect Dis 2019; 19; doi:10.1186/s12879-019-4354-z.
  • Deloitte, Yeni Nesil Teknolojilerin COVID-19 Mücadelesindeki Önemi – Ülke Örnekleri, Nisan 2020
  • Fox, G., Clohessy, T., van der Werff, L., Rosati, P., & Lynn, T. (2021). Exploring The Competing İnfluences Of Privacy Concerns And Positive Beliefs On Citizen Acceptance Of Contact Tracing Mobile Applications. Computers in Human Behavior, 121, 106806.
  • Hassandoust, F., Akhlaghpour, S., & Johnston, A. C. (2021). Individuals’ Privacy Concerns And Adoption Of Contact Tracing Mobile Applications İn A Pandemic: A Situational Privacy Calculus Perspective. Journal of the American Medical Informatics Association, 28(3), 463-471.
  • Memorandum, E. Privacy Amendment (Public Health Contact Information) Bill 2020.
  • OECD, (2020), OECD Policy Responses to Coronavirus (COVID-19), Ensuring Data Privacy As We Battle COVID-19, https://www.oecd.org/coronavirus/policy-responses/ensuring-data-privacy-as-we-battle-covid-19-36c2f31e/ , Erişim Tarihi: 29.07.21
  • Oldeweme, A., Märtins, J., Westmattelmann, D., & Schewe, G. (2021). The Role Of Transparency, Trust, And Social İnfluence On Uncertainty Reduction İn Times Of Pandemics: Empirical Study On The Adoption Of COVID-19 Tracing Apps. Journal of medical Internet research, 23(2), e25893.
  • Ramakrishnan, A. M., Ramakrishnan, A. N., Lagan, S., & Torous, J. (2020). From Symptom Tracking to Contact Tracing: A Framework to Explore and Assess COVID-19 Apps. Future Internet, 12(9), 153.
  • Ranisch R., Nijsingh N., Ballantyne A., Buyx A., Friedrich O. , Hendl T., Hurst S., Marckmann G., Munthe C., Wild V., (2020), Ethics Of Digital Contact Tracing Apps For The Covid-19 Pandemic Response, Kompetenznetz Public Health zu COVID-19, 294202,
  • Schwind JS, Wolking DJ, Brownstein JS, Mazet JA, Smith WA, Smith WA. Evaluation Of Local Media Surveillance For İmproved Disease Recognition And Monitoring İn Global Hotspot Regions. PLoS One 2014; 9 : e110236.
  • T.C Sağlık Bakanlığı, 2021 https://hayatevesigar.saglik.gov.tr/HES.pdf
  • T.C Sağlık Bakanlığı, 2021 https://hayatevesigar.saglik.gov.tr/hes.html, Erişim Tarihi: 10.06.21
There are 16 citations in total.

Details

Primary Language Turkish
Subjects Health Care Administration
Journal Section Articles
Authors

Hasan Giray Ankara 0000-0002-8058-1428

Büşra Tekin 0000-0002-3255-1822

Publication Date June 30, 2021
Submission Date July 30, 2021
Published in Issue Year 2021 Volume: 3 Issue: 2

Cite

APA Ankara, H. G., & Tekin, B. (2021). Bir Güven Araştırması: “Hayat Eve Sığar” Uygulaması. Sağlık Ve Sosyal Refah Araştırmaları Dergisi, 3(2), 153-158.


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