Araştırma Makalesi
BibTex RIS Kaynak Göster

Yıl 2023, Cilt: 8 Sayı: 2, 75 - 85, 30.08.2023

Gülhan Erkuş Küçükkelepçe Yasin Çetin

https://doi.org/10.33457/ijhsrp.1281278

Öz

Kaynakça

  • Ergün, K., Kirpik, G. & Attila, K., “The mediating role of organizational identification in the effect of perceived organizational support on employee performance”, Sosyoekonomi, 29(49), 47-64, 2021.
  • Liu, W., Zhao, S., Shi, L., Zhang, Z., Liu, X., Li, L., Duan, X., Li, G., Lou, F., & Jia, X., “Workplace violence, job satisfaction, burnout, perceived organisational support and their effects on turnover intention among Chinese nurses in tertiary hospitals: a cross-sectional study”, BMJ open, 8(6), e019525, 2018.
  • Agarwal, U.A., Gupta, V., ‘‘Examination of a moderated-mediation model linking perceived organizational support, affective commitment, organizational citizenship behavior and work engagement: a study of nurses in the Indian context’’in Indian Institute of Management, Ahmedabad-380 015, 2015. http://hdl.handle.net/11718/16624
  • Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D., “Perceived organizational support”, Journal of Applied Psychology, 71(3), 500-507, 1986.
  • Fasolo, P., Davis-LaMastro, V., “Perceived organizational support and employee diligence, commitment, and innovation”, Journal of Applied Psychology, 75(1), 51-59, 1990.
  • Gadolin, C., Larsman, P., Skyvell Nilsson, M., Pousette, A., & Törner, M., “How do healthcare unit managers promote nurses' perceived organizational support, and which working conditions enable them to do so? A mixed methods approach”, Scandinavian Journal of Psychology, 63(6), 648-657, 2022.
  • Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L., “Reciprocation of perceived organizational support”, Journal of Applied Psychology, 86(1), 42, 2001.
  • Tuna, R., Bacaksız, F.E. & Seren, A.K.H., “The effects of organizational identification and organizational cynicism on employee performance among nurses”, International Journal of Caring Sciences, 11(3), 1707-1714, 2018.
  • Erdem, A.T., “The mediating role of workload perception in the effect of occupational identification on burnout: a research on nurses”, Gümüşhane University Journal of Social Sciences Institute, 11(Ek), 89-103, 2020.
  • Cho, B., Lee, D. & Kim, K., “How does relative deprivation influence employee intention to leave a merged company? The role of organizational identification”, Human Resource Management, 53(3), 421-443, 2014.
  • Karanika-Murray, M., Duncan, N., Pontes, H. M., & Griffiths, M. D., “Organizational identification, work engagement, and job satisfaction”, Journal of Managerial Psychology, 30(8), 1019-1033,2015.
  • Wulansari, N. A., Ranihusna, D., & Witiastuti, R. S., “Reduction effect of technostress with role of perceived organizational support”, IJABER, 13(7), 5159-5171, 2015.
  • Iahcen, F., Yassine, Y., “The Impact of job stress on job performance of nurses”, Australian Journal of Business and Management Research New South Wales Research Centre Australia (NSWRCA), 5(05), 18-36, 2016.
  • Rajan, D., “Awareness about impact of work stress: a comparatıve study among nurses”, Global Management Review, 8(4), 13-23, 2014.
  • Al-Homayan, A. M., Mohd Shamsudin, F., Subramaniam, C., & Islam, R., “The moderating effects of organizational support on the relationship between job stress and nurses’ performance in public sector hospitals in Saudi Arabia”, Advances in Environmental Biology (AEB), 7(9), 2606-2617, 2013.
  • Saadeh, I. M., Suifan, T. S., “Job stress and organizational commitment in hospitals: The mediating role of perceived organizational support”, International Journal of Organizational Analysis, 29(1), 226-242, 2019.
  • Abou Hashish, E. A., “Relationship between ethical work climate and nurses’ perception of organizational support, commitment, job satisfaction and turnover intent”, Nursing Ethics, 24(2), 151-166, 2017.
  • Higazee, M.Z.A., Rayan, A. & Khalil, M., “Relationship between job stressors and organizational support among Jordanian nurses”, American Journal of Nursing Research, 4(3), 51-55, 2016.
  • Soper, D. S. (2022). A-priori Sample Size Calculator for Multiple Regression [Online]. Available: https://www.danielsoper.com/statcalc
  • Türe, A., Yıldırım, A., “The validity and reliability of scale of perceived organizational support for nursing”, Journal of Health and Nursing Management, 5(1), 9-18, 2018.
  • Mael, F., & Ashforth, B. E., “Alumni and their alma mater: A partial test of the reformulated model of organizational identification”, Journal of Organizational Behavior, 13(2), 103-123, 1992.
  • Tak, B., & Aydemir, B. A., “Two empirical studies on organizational identification”, 12. National Management and Organization Congress, Uludag University, Bursa, 2004.
  • Cohen, S., Kamarck, T., & Mermelstein, R., “A global measure of perceived stress”, Journal of Health and Social Behavior, 385-396, 1983.
  • Tatar, A., “Development of a job stress scale-20 by using item response theory: study of reliability and validation”, Alpha Psychiatry (Online), 21, 14-22, 2020.
  • Mobley, W. H., Horner, S. O., & Hollingsworth, A. T., “An evaluation of precursors of hospital employee turnover”, Journal of Applied Psychology, 63(4), 408, 1978.
  • Örücü, E., & Özafşarlioğlu, S., “The influence of organizational justice on the turnover intention: a study in the republic of south africa ”, Mustafa Kemal University Journal of Social Sciences Institute, 10(23), 335-358, 2013.
  • Robaee, N., Atashzadeh-Shoorideh, F., Ashktorab, T., Baghestani, A., & Barkhordari-Sharifabad, M., “Perceived organizational support and moral distress among nurses”, BMC Nursing, 17(1), 1-7, 2018.
  • Lam, L.W., Liu, Y., Loi, R., “Looking intra-organizationally for identity cues: Whether perceived organizational support shapes employees’ organizational identification”, Human Relations, 69(2), 345-367, 2016.
  • Eksi, H., Ozgenel, M., & Demirci, M. E., “The mediator role of organizational support in the relationship between organizational identity and organizational stress”, International Journal of Educational Methodology, 6(3), 643-653, 2020.
  • Altaş, S. S., “The relationships between health workers’ organizational ıdentification, organizational commitment, organizational trust and perceived organizational support”, Journal of Business Research - Turk, 13(1), 875-891, 2021.
  • Scott, M. E., “Identifying barriers to organizational identification among low-status, remote healthcare workers”, Communication Studies, 71(4), 685-698, 2020.
  • Chang, T.-W., Chen, Y.-S., & Lin, C.-Y., “The myth of organizational change process: a study of uniting organizational identity, promoting organizational performance, and member behavior”, SAGE Open, 12(1), 21582440221079891, 2022.
  • Labrague, L. J., McEnroe Petitte, D. M., Leocadio, M. C., Van Bogaert, P., & Tsaras, K., “Perceptions of organizational support and its impact on nurses’ job outcomes”, Nursing Forum, 53(3), 339-347, 2018.
  • Imran, M., Ali, G., & Islam, T., “The relationship between perceived organizational support and turnover intention: mediating role of affective commitment and job satisfaction”, Research Journal of Applied Sciences, Engineering and Technology, 8(24), 2422-2425, 2014.

THE EFFECT OF NURSES' PERCEIVED ORGANIZATIONAL SUPPORT ON ORGANIZATIONAL IDENTIFICATION, JOB STRESS AND INTENTION TO LEAVE

Yıl 2023, Cilt: 8 Sayı: 2, 75 - 85, 30.08.2023

Gülhan Erkuş Küçükkelepçe Yasin Çetin

https://doi.org/10.33457/ijhsrp.1281278

Öz

In order to maintain quality service in healthcare services, the perceived organizational support is believed to affect the conditions such as nurses seeing themselves as a whole with their job, keeping the stressors related to the work environment under control and reducing the number of personnel leaving the job. This descriptive and correlational study investigates the effect of nurses' perceived organizational support on organizational identification, job stress, and intention to leave. The study sample consisted of 226 nurses in Turkiye. Data were collected by 'Personal Information Form', 'Survey of Perceived Organizational Support', 'Organizational Identification Scale' 'A Job Stress Scale-20' and 'Turnover Intention Scale'. Descriptive data, Pearson correlation, and simple linear regression were used to analyze the research data. Perceived organizational support was determined to have a positive moderate relationship with the organizational identification (r=0.437, p<0.01), a strong negative relationship with the job stress (r=-0.636, p<0.01) and a moderate negative relationship with intention to leave (r= -0.517, p<0.01). Perceived organizational support explained 19% of organizational identification, 23% of the job stress, and 17% of the intention to leave (p<0.05). For employees to be able to provide the desired performance following the vision and mission of the organization, it is very important to determine the organizational factors affecting the individual performance of the employees.

Anahtar Kelimeler

Nurses organizational support organizational identification job stress intention to leave

Kaynakça

  • Ergün, K., Kirpik, G. & Attila, K., “The mediating role of organizational identification in the effect of perceived organizational support on employee performance”, Sosyoekonomi, 29(49), 47-64, 2021.
  • Liu, W., Zhao, S., Shi, L., Zhang, Z., Liu, X., Li, L., Duan, X., Li, G., Lou, F., & Jia, X., “Workplace violence, job satisfaction, burnout, perceived organisational support and their effects on turnover intention among Chinese nurses in tertiary hospitals: a cross-sectional study”, BMJ open, 8(6), e019525, 2018.
  • Agarwal, U.A., Gupta, V., ‘‘Examination of a moderated-mediation model linking perceived organizational support, affective commitment, organizational citizenship behavior and work engagement: a study of nurses in the Indian context’’in Indian Institute of Management, Ahmedabad-380 015, 2015. http://hdl.handle.net/11718/16624
  • Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D., “Perceived organizational support”, Journal of Applied Psychology, 71(3), 500-507, 1986.
  • Fasolo, P., Davis-LaMastro, V., “Perceived organizational support and employee diligence, commitment, and innovation”, Journal of Applied Psychology, 75(1), 51-59, 1990.
  • Gadolin, C., Larsman, P., Skyvell Nilsson, M., Pousette, A., & Törner, M., “How do healthcare unit managers promote nurses' perceived organizational support, and which working conditions enable them to do so? A mixed methods approach”, Scandinavian Journal of Psychology, 63(6), 648-657, 2022.
  • Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L., “Reciprocation of perceived organizational support”, Journal of Applied Psychology, 86(1), 42, 2001.
  • Tuna, R., Bacaksız, F.E. & Seren, A.K.H., “The effects of organizational identification and organizational cynicism on employee performance among nurses”, International Journal of Caring Sciences, 11(3), 1707-1714, 2018.
  • Erdem, A.T., “The mediating role of workload perception in the effect of occupational identification on burnout: a research on nurses”, Gümüşhane University Journal of Social Sciences Institute, 11(Ek), 89-103, 2020.
  • Cho, B., Lee, D. & Kim, K., “How does relative deprivation influence employee intention to leave a merged company? The role of organizational identification”, Human Resource Management, 53(3), 421-443, 2014.
  • Karanika-Murray, M., Duncan, N., Pontes, H. M., & Griffiths, M. D., “Organizational identification, work engagement, and job satisfaction”, Journal of Managerial Psychology, 30(8), 1019-1033,2015.
  • Wulansari, N. A., Ranihusna, D., & Witiastuti, R. S., “Reduction effect of technostress with role of perceived organizational support”, IJABER, 13(7), 5159-5171, 2015.
  • Iahcen, F., Yassine, Y., “The Impact of job stress on job performance of nurses”, Australian Journal of Business and Management Research New South Wales Research Centre Australia (NSWRCA), 5(05), 18-36, 2016.
  • Rajan, D., “Awareness about impact of work stress: a comparatıve study among nurses”, Global Management Review, 8(4), 13-23, 2014.
  • Al-Homayan, A. M., Mohd Shamsudin, F., Subramaniam, C., & Islam, R., “The moderating effects of organizational support on the relationship between job stress and nurses’ performance in public sector hospitals in Saudi Arabia”, Advances in Environmental Biology (AEB), 7(9), 2606-2617, 2013.
  • Saadeh, I. M., Suifan, T. S., “Job stress and organizational commitment in hospitals: The mediating role of perceived organizational support”, International Journal of Organizational Analysis, 29(1), 226-242, 2019.
  • Abou Hashish, E. A., “Relationship between ethical work climate and nurses’ perception of organizational support, commitment, job satisfaction and turnover intent”, Nursing Ethics, 24(2), 151-166, 2017.
  • Higazee, M.Z.A., Rayan, A. & Khalil, M., “Relationship between job stressors and organizational support among Jordanian nurses”, American Journal of Nursing Research, 4(3), 51-55, 2016.
  • Soper, D. S. (2022). A-priori Sample Size Calculator for Multiple Regression [Online]. Available: https://www.danielsoper.com/statcalc
  • Türe, A., Yıldırım, A., “The validity and reliability of scale of perceived organizational support for nursing”, Journal of Health and Nursing Management, 5(1), 9-18, 2018.
  • Mael, F., & Ashforth, B. E., “Alumni and their alma mater: A partial test of the reformulated model of organizational identification”, Journal of Organizational Behavior, 13(2), 103-123, 1992.
  • Tak, B., & Aydemir, B. A., “Two empirical studies on organizational identification”, 12. National Management and Organization Congress, Uludag University, Bursa, 2004.
  • Cohen, S., Kamarck, T., & Mermelstein, R., “A global measure of perceived stress”, Journal of Health and Social Behavior, 385-396, 1983.
  • Tatar, A., “Development of a job stress scale-20 by using item response theory: study of reliability and validation”, Alpha Psychiatry (Online), 21, 14-22, 2020.
  • Mobley, W. H., Horner, S. O., & Hollingsworth, A. T., “An evaluation of precursors of hospital employee turnover”, Journal of Applied Psychology, 63(4), 408, 1978.
  • Örücü, E., & Özafşarlioğlu, S., “The influence of organizational justice on the turnover intention: a study in the republic of south africa ”, Mustafa Kemal University Journal of Social Sciences Institute, 10(23), 335-358, 2013.
  • Robaee, N., Atashzadeh-Shoorideh, F., Ashktorab, T., Baghestani, A., & Barkhordari-Sharifabad, M., “Perceived organizational support and moral distress among nurses”, BMC Nursing, 17(1), 1-7, 2018.
  • Lam, L.W., Liu, Y., Loi, R., “Looking intra-organizationally for identity cues: Whether perceived organizational support shapes employees’ organizational identification”, Human Relations, 69(2), 345-367, 2016.
  • Eksi, H., Ozgenel, M., & Demirci, M. E., “The mediator role of organizational support in the relationship between organizational identity and organizational stress”, International Journal of Educational Methodology, 6(3), 643-653, 2020.
  • Altaş, S. S., “The relationships between health workers’ organizational ıdentification, organizational commitment, organizational trust and perceived organizational support”, Journal of Business Research - Turk, 13(1), 875-891, 2021.
  • Scott, M. E., “Identifying barriers to organizational identification among low-status, remote healthcare workers”, Communication Studies, 71(4), 685-698, 2020.
  • Chang, T.-W., Chen, Y.-S., & Lin, C.-Y., “The myth of organizational change process: a study of uniting organizational identity, promoting organizational performance, and member behavior”, SAGE Open, 12(1), 21582440221079891, 2022.
  • Labrague, L. J., McEnroe Petitte, D. M., Leocadio, M. C., Van Bogaert, P., & Tsaras, K., “Perceptions of organizational support and its impact on nurses’ job outcomes”, Nursing Forum, 53(3), 339-347, 2018.
  • Imran, M., Ali, G., & Islam, T., “The relationship between perceived organizational support and turnover intention: mediating role of affective commitment and job satisfaction”, Research Journal of Applied Sciences, Engineering and Technology, 8(24), 2422-2425, 2014.
Toplam 34 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Sağlık Politikası, Hemşirelik
Bölüm Article
Yazarlar

Gülhan Erkuş Küçükkelepçe 0000-0003-4914-6441

Yasin Çetin 0000-0001-5783-5701

Yayımlanma Tarihi 30 Ağustos 2023
Gönderilme Tarihi 11 Nisan 2023
Kabul Tarihi 14 Ağustos 2023
Yayımlandığı Sayı Yıl 2023 Cilt: 8 Sayı: 2

Kaynak Göster

IEEE G. Erkuş Küçükkelepçe ve Y. Çetin, “THE EFFECT OF NURSES’ PERCEIVED ORGANIZATIONAL SUPPORT ON ORGANIZATIONAL IDENTIFICATION, JOB STRESS AND INTENTION TO LEAVE”, IJHSRP, c. 8, sy. 2, ss. 75–85, 2023, doi: 10.33457/ijhsrp.1281278.
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